Do you price match?

At Send My Bag we're proud to offer an industry leading service; 24hr support, free label holders, customs pre-clearance, a dedicated tracking App and more.

Despite the many advantages of Send My Bag, we're also determined never to be beaten on price. We'll be surprised if you find a better price but if you do please give us an opportunity to beat it!

Simply email us confirming the route, what you're sending (including size and weight), the price you've found online and the name of the competitor. We'll then verify the price and if it beats ours we'll offer you an even better price for bringing it to our attention.

In order to match a price we require the other service to meet some basic requirements, they must; offer the same transit times, provide the same size and weight allowance, provide telephone support and have a sufficient reputation as a specialist luggage or personal effects shipper (for example we'd expect to see at least 100 reviews averaging a minimum of 8/10 on an independent review website). The quote must be available to the general public online for immediate booking.

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