Covid-19: Our service is operating as normal. More info.

What kind of addresses can you collect from and deliver to?

Residences – buzzer / bell information must be included on the order.
Apartments – buzzer / intercom information must be included on the order. Shipment can only be collected from / delivered to the ground floor or reception.
Businesses – shipment must be left at reception which is manned between 09:00 – 18:00.
University – shipment must be left at the reception of the halls of residence. Please verify with the University/Halls of Residence that collections and deliveries are permitted to take place from reception.
Hotels – shipment must be left with the concierge / bell desk / reception, and specified on the order.
Airports – only from hotels surrounding the airport, not in the terminal.
Ports – we cannot collect from or deliver to ports or docked boats.

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