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What Can I Send

What can I not send, Can I send toiletries/food/electrics etc.

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Placing An Order

Who uses us, How much will it cost, When you should book etc

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Payments

Payment Methods, Declined Cards, Outstanding Payments etc

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Preparing Your Items

How to pack, How to prepare boxes, How to attach labels, Security etc.

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Collections

Types of address, Collection times, Communication, Changing details etc.

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Tracking

How to track, Orders ‘On Hold’, Bags not tracking etc.

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Customs

Everything you need to know about customs can be found here...

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Delivery

Types of address, Collection times, Missing a delivery, Changing details etc.

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Account Access

Payments, Passwords, Order Modifications, Rewards, Discounts

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Other

Airline baggage allowances, affiliates, reviews etc.

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How It Works

How Unaccompanied Baggage Shipping Works

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Contact Us

Call, live chat or email us, just let us know the topic on the next page

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