This service has been very efficient overall. I wanted to use this service for relocating a few things abroad. I had to give customer service a call the first time to clarify things and they were quick to respond and really helpful with my queries. Booking was no trouble at all. The only reason why I didn't give this service 5 stars is because when it was collection day for my box and luggages I was surprised there was only 1 guy who went to collect them considering the heaviest box was at 40kg. He was not even aware of this despite me putting all the info online and he was even complaining that it was too heavy, I shouldn't have packed it that heavy, and because he has a bad knee at that time (and this service said the max load we can send per load is 70kg). He even said at first that he wouldn't take it because of the weight and I told him that I am relocating and that I can't leave the box in that flat and that I'll help him put the box downstairs.
I honestly would highly recommend this service, it was so easy and user friendly. We had tracking the whole way and even better our parcel arrived one day early. Picked up on Monday in Dublin and arrived in Perth on Sunday
I've been sending a case for a few years now and have been extremely happy with how quickly it arrives. I can track it every step of the way so know exactly when it arrives. It's the highlight of my sons year when it arrives, as he has a little bit of Christmas from home 🎄. So thank you all for your hard work. Merry Christmas 🎅 and stay safe