It was a couple of days later than promised, but considering the coronavirus situation, I can have no complaints about it. I got my bag delivered from Sweden to Australia in 6 days, during a pandemic. That's quite amazing. Customer service was always very prompt and courteous. We got regular tracking updates. Pickup and delivery were smooth. The packing and forms critirea were a bit strict and time consuming, but maybe that's just the regulations for customs, etc. Overall, definitely recommended, if the price is right.
As a first time user, the booking process was a little overwhelming - a lot of information required but this is beyond Send My Bag control. The services team were great to help thru some issues. The tracking was great and the box arrived exactly as per schedule. We would recommend and will use again
Lifetime Bags Sent: 1
Kira M verified customer
Sending from Netherlands to United States
Costs as much as checking and it’s so much easier.