Send My Bagβ„’ independent customer reviews

Check out the latest reviews submitted by customers worldwide after the delivery of their luggage

15052 people have reviewed SendMyBag Since 25 Aug '14

Review Score
rating out of 5
15052 Ratings
Service 4.6 / 5
Booking process 4.7 / 5
Customer services 4.7 / 5
Value for money 4.6 / 5
Would recommend us 4.8 / 5
Andrea verified customer
March 2017
Sending from UK to Czech Republic
Such a great service!
Lifetime Bags Sent: 5
Céline B verified customer
March 2017
Sending from France to UK
I am happy with send my bag
My first experience was good
Ex Pat
Lifetime Bags Sent: 1
Lisa V verified customer
March 2017
Amazing, fast and reliable
Fantastic company. Incredibly daddy service and very helpful when there was a problem with my order.
I would definitely use send my bag again and absolutely recommend it to everyone. Even better then taking a suitcase on a plane
Lifetime Bags Sent: 1
LAURA T verified customer
March 2017
Sending from UK to Italy
Early deliver and great service
Used it many times, almost any problem, good costumer service and great tracking, recomented!
Lifetime Bags Sent: 2
Kath G verified customer
March 2017
Simple and affordable
It's so much easier (and cheaper) than taking my case on my flight home from uni. I've used SMB many times now and they're always on time, sometimes even quicker than I expect. I've never had any problems so would recommend!
Lifetime Bags Sent: 7
Lucio P verified customer
March 2017
Fantastic service, cheap and on time.
I definitely recommend it to send your bags.
Thank you.
Lifetime Bags Sent: 1
Mark L verified customer
March 2017
Sending from UK to UK - Northern Ireland
Excellent value, hassle free
Great service, good value, would highly recommend.
Lifetime Bags Sent: 2
Lauren L verified customer
March 2017
Sending from Thailand to United States
Thank You!
Lifetime Bags Sent: 2
Cortney H verified customer
March 2017
Had a small issue with courier coming to pick up too early - before our allotted time slot (which was for the time slot trials anyway so not the fault of Send a Bag). Contacted customer service and they solved the issue within minutes. Everything else went perfectly!
Lifetime Bags Sent: 2
Robert W verified customer
March 2017
Easy and fast way to send bags internationally.
Overall my experience with send my bag was positive. The process was easy and tracking was available from the beginning right up until I got my packages.
I had a few issues with the delivery company but that has no reflection on SendMyBag.
Lifetime Bags Sent: 2
1 2 3 4 5 6 ... 1506 Next

I've just discovered this service!! My parcel was collected on Tuesday in Scotland and arrived in Italy this morning. I...

Posted by Patrizia Crolla Spitoni on Friday, 11 March 2016

amazing service!!!! thank you and if i'll need again, for sure it will be you!

Posted by Florencia Breda on Thursday, 10 March 2016

Just sent a suitcase from Panama to Sweden. Super service - thank you! (y)

Posted by Good Charlotte on Tuesday, 8 March 2016

I rarely leave reviews but this will be an exception! I just want to share how fantastic this service was for me! I sent...

Posted by Alberto Comelli on Thursday, 10 December 2015

Great stuff! My 2 suitcases arrived in Spain today after collection on Monday! Great customer service! 5*

Posted by Sean Curley on Thursday, 8 October 2015

Incredible company. Picked up two large suitcases from my house in Rochester NY and arrived at my sons dorm in Glasgow...

Posted by Doug Gallant on Thursday, 1 October 2015

I love this service used it to deliver bags both France and Swiss and it is amazing . Got both bags delivered earlier...

Posted by Natasha Boodram on Wednesday, 1 July 2015

And he's back.......our little festival tent has returned from his adventures from the Austrian Grand Prix!!Cannot...

Posted by Julie Bullock on Thursday, 25 June 2015

Read a review of Sendmybag in The Mail On Sunday or find out what happened when a The Sun journalist used Sendmybag on a recent wine tasting holiday. Read more Send My Bag reviews.

Check out Heather's Third Year Abroad Send My Bag review, Jaillin's review of Send My Bag when relocating from Canada or Jess's return trip to USA review of Send My Bag.

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If you find our customer reviews helpful please do submit your own review by responding to the review email once your bag has been delivered. All reviews are published in full and unabridged. A member of the Send My Bag management team personally responds to every review gaining less than 3/5 (although happily they're few and far between).

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