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Send My Bag™ independent customer reviews

Check out the latest reviews submitted by customers worldwide after the delivery of their luggage

13930 people have reviewed SendMyBag Since 25 Aug '14

Review Score
rating out of 5
4.7
13930 Ratings
Service 4.6 / 5
Booking process 4.7 / 5
Customer services 4.7 / 5
Value for money 4.6 / 5
Would recommend us 4.8 / 5
5.0
Jared E verified customer
January 2017
Sending from Australia to Ireland
Brilliant service. Would use again
Very good and fast service. I would recommend to anyone. Very helpful customer service.
Relocating
Lifetime Bags Sent: 1
5.0
Angela verified customer
January 2017
Fantastic
Our airline lost one of our bags and long after we replaced everything it turned up which was great except we were stuck with 3 bags which is impossible when travelling on trains and buses. We sent the extra bag ahead - We used the online chat to answer some questions which was super handy. It was a really cost effective way of sending the bag rather than with the airlines, and the bag was delivered within 24 hours rather than the expected 2 to 3 days. This service has been a godsend. Thank you!
Holiday
Lifetime Bags Sent: 1
5.0
Isabel verified customer
January 2017
Really good service and will definitely use sendmybag again.
The service provided was really good. The one thing I was really impressed with the tracking view. I knew exactly where my bag was and how it was progressing to the destination. £32 for 30kg is a really good price to pay to send a bag. I used the online chatting service to find out if I could send glass and they immediately told me it was not insured but it would be delivered, I should just make sure it was wrapped up really carefully. Result: Everything got to the destination in it's original state.
Holiday
Lifetime Bags Sent: 1
5.0
Shay B verified customer
January 2017
Always reliable
I've used sendmybag several times, across the US or internationally. Their service is fantastic - I highly recommend them!
University
Lifetime Bags Sent: 4
5.0
sonyamcgrath verified customer
January 2017
Sending from UK - Northern Ireland to UK
Excellent
Fast efficient service and have recommended to friends
Lifetime Bags Sent: 3
5.0
Cristina verified customer
January 2017
Very good service!
The service was great, punctual and accurate, the tracking was constantly updated and everything arrived in perfect conditions!
Relocating
Lifetime Bags Sent: 2
5.0
Mrs Teresa Kelly verified customer
January 2017
First class(as always0
i USE THIS SERVICE NORMALLY ABOUT 4 TIMES A YEAR TO SEND BOXES TO OUR SON IN iRELAND,aLWAYS ON TIME,EXCELLENT VALUE FOR THE MONEY AND DOOR TO DOOR IS FANTASTIC SERVICE.
Lifetime Bags Sent: 16
5.0
Sofia D verified customer
January 2017
Sending from Ireland to Portugal
excelent
Perfect to avoid all the fuss in the airport checkin and long queues
Holiday
Lifetime Bags Sent: 2
5.0
Martha F verified customer
January 2017
every parents' dream wen having a child at uni. :)
very pleased with the service. polite, friendly staff, that gets the job done. everything fast and effective at reasonable prices.
University
Lifetime Bags Sent: 3
5.0
Joanne L verified customer
January 2017
Really good
Really happy with the service and I can't believe how quick my bag got to where I sent it I will definitely be using send my bag again
Holiday
Lifetime Bags Sent: 2
1 2 3 4 5 6 ... 1393 Next

I've just discovered this service!! My parcel was collected on Tuesday in Scotland and arrived in Italy this morning. I...

Posted by Patrizia Crolla Spitoni on Friday, 11 March 2016

amazing service!!!! thank you and if i'll need again, for sure it will be you!

Posted by Florencia Breda on Thursday, 10 March 2016

Just sent a suitcase from Panama to Sweden. Super service - thank you! (y)

Posted by Good Charlotte on Tuesday, 8 March 2016

I rarely leave reviews but this will be an exception! I just want to share how fantastic this service was for me! I sent...

Posted by Alberto Comelli on Thursday, 10 December 2015

Great stuff! My 2 suitcases arrived in Spain today after collection on Monday! Great customer service! 5*

Posted by Sean Curley on Thursday, 8 October 2015

Incredible company. Picked up two large suitcases from my house in Rochester NY and arrived at my sons dorm in Glasgow...

Posted by Doug Gallant on Thursday, 1 October 2015

I love this service used it to deliver bags both France and Swiss and it is amazing . Got both bags delivered earlier...

Posted by Natasha Boodram on Wednesday, 1 July 2015

And he's back.......our little festival tent has returned from his adventures from the Austrian Grand Prix!!Cannot...

Posted by Julie Bullock on Thursday, 25 June 2015

Read a review of Sendmybag in The Mail On Sunday or find out what happened when a The Sun journalist used Sendmybag on a recent wine tasting holiday. Read more Send My Bag reviews.

Check out Heather's Third Year Abroad Send My Bag review, Jaillin's review of Send My Bag when relocating from Canada or Jess's return trip to USA review of Send My Bag.

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If you find our customer reviews helpful please do submit your own review by responding to the review email once your bag has been delivered. All reviews are published in full and unabridged. A member of the Send My Bag management team personally responds to every review gaining less than 3/5 (although happily they're few and far between).

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