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Send My Bag™ independent customer reviews

Check out the latest reviews submitted by customers worldwide after the delivery of their luggage

Reviews

Excellent: 4.7 / 5
Based on 18045 independent reviews.
5.0
Fiona D verified customer
June 2017
Sending from UK to Germany
Brilliant service again, despite slight delay!
Online chat was super efficient and answered my query very quickly.
Relocating
Lifetime Bags Sent: 3
5.0
DANIEL verified customer
June 2017
Sending from UK to Spain
Very professional, and very useful the chat.
Everything was exceptional.
Holiday
Lifetime Bags Sent: 1
5.0
Sheila Brock verified customer
June 2017
Sending from UK to UK
Very good.
I have used Send My Bag before and would do so again. Excellent service.
Holiday
Lifetime Bags Sent: 4
4.8
carol b verified customer
June 2017
Sending from UK to UK
Easy to use and cost effective
Bag collected and delivered promptly
University
Lifetime Bags Sent: 3
5.0
Makenna S verified customer
June 2017
Extremely easy and helpful!
I was nervous about sending my luggage home after living abroad for a year but Send My Bag was a great service. They were super easy to use and very helpful when I needed it! I would definitely recommend!
Lifetime Bags Sent: 2
5.0
Chloé verified customer
June 2017
Easy and cheap
Good experience provided with this service ! The delivery has been made in adavance which was also a good surprise.
Studying Abroad
Lifetime Bags Sent: 1
5.0
Joyce Lovell verified customer
June 2017
Sending from UK to Spain
Exceptionally pleased
Very good service, if I had any queries they were answered very quickly
Holiday
Lifetime Bags Sent: 2
4.8
Olivia B verified customer
June 2017
A life saver
It was a friend who recommended this to me. I knew I wouldn't be able to get all of my stuff from France to Bristol alone so I sent one bag. Looking back now, I wish I'd sent 2 bags!
Studying Abroad
Lifetime Bags Sent: 1
4.5
Rebecca B verified customer
June 2017
Sending from UK to UK - Northern Ireland
Easy to book and fast delivery!
Instructions clear throughout the entire process
Tracking easy to follow
Fast delivery!
University
Lifetime Bags Sent: 13
5.0
Helen verified customer
June 2017
Brilliant!
I have used this service several times and it is fantastic! Super efficient, helpful when called and just really reliable. I used them for cases when my daughter was at Uni and will use them again when family visit at Christmas
University
Lifetime Bags Sent: 3
1 2 3 4 5 6 ... 1805 Next

I've just discovered this service!! My parcel was collected on Tuesday in Scotland and arrived in Italy this morning. I...

Posted by Patrizia Crolla Spitoni on Friday, 11 March 2016

amazing service!!!! thank you and if i'll need again, for sure it will be you!

Posted by Florencia Breda on Thursday, 10 March 2016

Just sent a suitcase from Panama to Sweden. Super service - thank you! (y)

Posted by Good Charlotte on Tuesday, 8 March 2016

I rarely leave reviews but this will be an exception! I just want to share how fantastic this service was for me! I sent...

Posted by Alberto Comelli on Thursday, 10 December 2015

Great stuff! My 2 suitcases arrived in Spain today after collection on Monday! Great customer service! 5*

Posted by Sean Curley on Thursday, 8 October 2015

Incredible company. Picked up two large suitcases from my house in Rochester NY and arrived at my sons dorm in Glasgow...

Posted by Doug Gallant on Thursday, 1 October 2015

I love this service used it to deliver bags both France and Swiss and it is amazing . Got both bags delivered earlier...

Posted by Natasha Boodram on Wednesday, 1 July 2015

And he's back.......our little festival tent has returned from his adventures from the Austrian Grand Prix!!Cannot...

Posted by Julie Bullock on Thursday, 25 June 2015

Read a review of Sendmybag in The Mail On Sunday or find out what happened when a The Sun journalist used Sendmybag on a recent wine tasting holiday. Read more Send My Bag reviews.

Check out Heather's Third Year Abroad Send My Bag review, Jaillin's review of Send My Bag when relocating from Canada or Jess's return trip to USA review of Send My Bag.

If you're are avid tweeter and you include our hashtag #SendMyBag or #SMBstudents your tweet may appear here!

 

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If you find our customer reviews helpful please do submit your own review by responding to the review email once your bag has been delivered. All reviews are published in full and unabridged. A member of the Send My Bag management team personally responds to every review gaining less than 3/5 (although happily they're few and far between).

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