About Send My Bag ®
Everything you need to know about our baggage shipping origins
From idea to over 250,000 bags shipped in the last 12 months
The Send My Bag team is headed up by founder & CEO, Adam who only wanted to help his girlfriend get her stuff home to Northern Ireland from uni. As some airlines had already started to charge considerably more for a second suitcase (or simply wouldn't allow more than 1 bag to be checked), near the end of term Adam would fly across for a weekend away and on his return take a large suitcase full of his girlfriend's stuff home.
On one occasion they both hauled suitcases across town, spent 2.5 hours on a coach and were then hit with an excess baggage charge of £60 at check-in due to one of the suitcases being only 3kg over the airline’s limit!
To Adam it was clear what needed to be done. After scouring the internet, he found nothing that would be able to solve his problem, so he had to do it himself: start a company that would make irritating fees, long queues and negotiating public transport with bulky and heavy bags into a thing of the past. And thus Send My Bag was born, making travel once again the enjoyable experience that it used to be, by sending luggage, personal effects, parcels and sports equipment for its customers.
Now an innovator in their sector, Send My Bag have gone on from small beginnings, of just trying to help students get their bags home more quickly and easily without having excess luggage fees slapped on by airlines, to becoming the industry leader in the sector worldwide.
Today Send My Bag operates thousands of routes, has developed specialist and unrivalled cross-border customs clearance procedures and is open for our customers 24hrs / day. In April 2018 Send My Bag was awarded The Queen's Award for Enterprise, the highest official business award in the UK in recognition of our growth in international markets. Oh, and Which? and Money Saving Expert have both independently researched and shown how Send My Bag can save you money.
I had a doubt about the type of bag that I could send, so I contacted customer service via chat and Christopher was very kind to solve it.
After that, I sent my bag and it got to its destination within a week, which is faster than expected. Tracking is easy through the links they provide and very helpful.
The items and the bag are all in a perfect state.
I recommend using Send My bag over travelling with your luggage, as there are less size restrictions, they take good care of your belongings and they collect and send from remote locations.